Call Forwarding Instructions

To activate the service:

  1. Lift the handset and listen for the dial tone.
  2. Press *72.
  3. Listen for the dial tone.
  4. Dial the number where you want your calls forwarded.
  5. When the phone is answered, Call Forwarding is in effect.

If the line is busy, or there is no answer:

  1. Hang up.
  2. Within two minutes, repeat steps 1-4 above. You will hear a confirmation tone to let you know Call Forwarding is now working.

 

To deactivate the service:

  1. Lift the handset and listen for dial tone.
  2. Press *73.
  3. Listen for the confirmation tone, then hang up. Call Forwarding is now deactivated and calls will ring normally on your phone.

 

To change the “forward to” number:

  1. Turn off Call Forwarding.
  2. Repeat steps 1-5 above to turn on Call Forwarding, entering the new “forward to” number.

 

Note: Dial the number exactly as if you are calling directly. For a local number, dial the 7 digit phone number. For a long distance number, dial 1 plus the area code. If you have speed calling, you may dial one of your codes instead.

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