Call Waiting Instructions

To answer a waiting call:

  • When you are on the phone, a special tone tells you a second call is waiting.
  • Simply press and quickly release the switch-hook* on your telephone. Your first call is automatically placed on hold while you are connected with the second caller.

 

If you choose not to answer the incoming call:

  • You will hear a special tone to remind you of the waiting call.
  • To alternate between callers:
  • Simply press and quickly release the switch-hook. While you talk with one caller, the other will automatically be placed on hold. Each conversation remains private.

 

To end either call:

  • Hang up.
  • Your phone will ring.
  • When you answer, you will be connected with the remaining caller.

 

To deactivate Call Waiting BEFORE making a call:

  • Lift the handset and listen for the dial tone.
  • Press *70.
  • Listen for the confirmation tone.
  • Dial the telephone number you wish to call. Now your call will not be interrupted by the Call Waiting tone. Other callers will hear a busy signal.
  • After you hang up, Call Waiting automatically activates again.

 

To deactivate Call Waiting DURING a call:

  • Press and release the switch-hook.
  • Press *70.
  • Listen for the confirmation tone. You will automatically be reconnected to your call.
  • After you hang up, Call Waiting automatically activates again.

 

Note:

  • You must have Three-Way Calling to deactivate Call Waiting during a call.

 

*The switch-hook is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead

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