2. Call Waiting Instructions

Call Waiting Instructions

To answer a waiting call:

• When you are on the phone, a special tone tells you a second call is waiting.
• Simply press and quickly release the switch-hook* on your telephone. Your first call is automatically placed on hold while you are connected with the second caller.

 

If you choose not to answer the incoming call:

• You will hear a special tone to remind you of the waiting call.
• To alternate between callers:
• Simply press and quickly release the switch-hook. While you talk with one caller, the other will automatically be placed on hold. Each conversation remains private.

 

To end either call:

• Hang up.
• Your phone will ring.
• When you answer, you will be connected with the remaining caller.

 

To deactivate Call Waiting BEFORE making a call:

• Lift the handset and listen for the dial tone.
• Press *70.
• Listen for the confirmation tone.
• Dial the telephone number you wish to call. Now your call will not be interrupted by the Call Waiting tone. Other callers will hear a busy signal.
• After you hang up, Call Waiting automatically activates again.

 

To deactivate Call Waiting DURING a call:

• Press and release the switch-hook.
• Press *70.
• Listen for the confirmation tone. You will automatically be reconnected to your call.
• After you hang up, Call Waiting automatically activates again.

 

Note:

• You must have Three-Way Calling to deactivate Call Waiting during a call.

 

*The switch-hook is the button the handset pushes down when you hang up the phone. Some telephones have a Link or Flash key you can press instead