Careers

Customer Service/Sales Consultant

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Customer Service/Sales Consultant for their Carroll, IA office.

 

Responsibilities include:

  • Assist customers with questions on telephone, cable, and Broadband.
  • Respond to customers requesting new service, changes to their service, or trouble with their service.
  • Answer any general questions regarding services and troubleshoot basic customer problems with their service.
  • Assist customers with questions on their billing accounts.
  • Provide exceptional customer service to new customers, existing customers, and potential customers.
  • May be asked to report to our Denison office periodically.

 

Experience/Skills Required:

  • 12 Months Experience in Customer Service
  • Experience with Data Entry, Microsoft Outlook, Excel, and Windows
  • Knowledge of Telecommunications Beneficial
  • Experience with Innovative Systems Software a plus

 

Additional Information:

  • Full-time – Hours will vary and may include Saturday
  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)

 

 

Contact:                  Steph Thomsen, HR Manager

Telephone:               (712) 673-2311

Fax:                          (712) 673-4281

E-mail:                   sthomsen@westianet.com


Construction Technician

Breda Telephone Corporation d/b/a Western Iowa Networks is looking for a full-time Construction Technician for their Carroll, IA operations.

 

Responsibilities include:

  • Places buried fiber optic and copper cable or duct systems using plowing, digging, trenching, and boring equipment.
  • Construction and maintenance of new and existing fiber and copper cable facilities.
  • Must be able to use backhoe, trenching and plowing equipment, mini-excavator and hand tools for construction, cleanup and restoration.
  • Locate and expose existing underground fiber and cable plant facilities, and identify other utilities after they have been located.
  • Keep up-to-date on County, City, and State permit requirements.
  • Keep County, City, and State officials up-to-date on plant construction.
  • Read communication prints, maps, and staking sheets for placing fiber, copper cable, or underground conduit.

 

Experience/Skills:

  • Backhoe, trencher, vibratory plow, and mini-excavator operation experience preferred
  • Fiber splicing experience beneficial
  • Individual needs to be very customer oriented
  • Computer experience preferred

 

Additional Information:

  • Company offers competitive wages and an attractive benefit package
  • Pre-Employment Drug Screen required
  • Motor Vehicle Record (MVR) required for company insurance qualifications
  • Commercial Driver’s License (CDL) required
  • Breda Telephone Corp. is an Equal Opportunity Employer (EOE)

 

 

Contact:                  Steph Thomsen, HR Manager

Telephone:               (712) 673-2311

Fax:                          (712) 673-4281

E-mail:                   sthomsen@westianet.com

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